For players 21 and above

Play Responsibly,
Stay Safe

Playing at life casino is entertainment — not a way to earn money. We want every player to enjoy themselves safely within their limits and to seek help when needed.

Why Responsible Gambling Matters

Whether it is slots, live casino, or cricket betting at life casino — everything should be enjoyed as planned entertainment. Gambling is never a solution to financial problems, and no win is guaranteed. We believe an informed player can set their own limits and play accordingly.

When gambling starts causing stress instead of enjoyment, seeking help is a sign of strength. Reading our frequently asked questions will give you full details on account limits and self-exclusion. In addition, under our terms and conditions, every player is required to commit to staying within their own limits.

At life, we believe in transparency and accountability. Under our privacy policy, your information is kept secure, and your personal data is handled with strict protection when you use our responsible gambling tools.

Use the tools listed below, monitor your own gambling habits, and contact our 24/7 support team whenever you need help.

Self-Limit Tools

life gives you full control over your own gambling. Contact our 24/7 live chat or email support to use any of the tools below.

Deposit Limit

Set a maximum daily, weekly, or monthly deposit amount so you never spend beyond a set budget.

Budget Control

Session Time Limit

Set a maximum time for each gaming session. You will receive an automatic notification when the time is up.

Time Management

Temporary Break

Take a break from your account for a period — from 24 hours up to several weeks. You will not be able to log in during this time.

Short-Term Break

Self-Exclusion

Choosing long-term self-exclusion will close your account for a set period and it cannot easily be reopened.

Long-Term Protection

Gambling History

View your betting, deposit, and withdrawal history at any time. This helps you understand your own spending patterns.

Transparency

Reality Check

After playing for a set amount of time, you will receive a notification reminding you how long you have been playing.

Awareness

Recognise the Warning Signs

If any of the following signs apply to you, stop for a moment and seek support.

You are spending more than your budget and feel the need to deposit again and again.

You are placing bigger bets to recover losses — chasing losses.

You are hiding your gambling from family or friends, or lying about it.

When you cannot gamble, you feel restless, irritable, or anxious.

You are spending more time gambling by cutting back on work, studies, or family time.

You are gambling with borrowed money or money meant for essential expenses.

These signs may be early indicators of addiction. Taking action quickly is the wisest course. Seek professional help rather than blaming yourself.

Ways to Get Help

If you think there is a problem, do not try to face it alone. Several options are available below.

life Support Team

Our 24/7 live chat and email support is available in Bengali and English. Contact us directly to set up self-exclusion or a deposit limit.

Family and Close Ones

Talk to a family member or a trusted friend about your gambling habits. Support from the people closest to you is often the greatest strength.

Professional Counsellors

Visit a mental health professional or an addiction counsellor. There are several government and private counselling services available in Bangladesh.

Healthy Gambling Guidelines

Responsible gambling means keeping gambling as a defined part of your entertainment — without letting it affect the rest of your life. A few simple habits will help you maintain this balance.

  • Before you start playing, decide in your mind how much time and money you are willing to spend.
  • Never increase your bets hoping to recover losses — each round is independent.
  • Do not gamble when drinking or when you are very tired, as your ability to make decisions is reduced.
  • Withdraw your winnings and think carefully before reinvesting them.
  • Only play from your entertainment budget — not money set aside for rent, food, or your children's education.
  • Take regular breaks and make time for other hobbies and family.

life's Commitment

life casino always puts player wellbeing first. Any player on our platform can set limits or self-exclude on their account at any time — no questions asked. We believe a long-term, healthy player relationship is better for everyone.

Contact our team directly: [email protected] — Bengali support available 24 hours a day, 7 days a week.

Responsible Gambling FAQ

Your account cannot be reactivated before the self-exclusion period ends. Once the period is over, if you wish to reactivate, you will need to contact our support team and there will be a mandatory waiting period — to make sure the decision is confirmed.

Yes, reducing a deposit limit takes effect immediately. However, increasing a limit has a waiting period — this is to protect you from making decisions against your own best interest.

No. To open an account at life, you must be 21 or older. Age is verified during registration and identity verification may also be required at a later stage. Parents and guardians are asked to keep their devices and account details out of reach of children.

A family member or friend can contact us at [email protected]. We do not share details of third-party accounts, but we can provide general guidance on responsible gambling and help with next steps.

You can set a maximum session length in advance. When the time is up, a notification appears on screen showing how long you have been playing and how much you have wagered. You then decide whether to continue or take a break.

The most effective advice is — only play with your entertainment budget, never chase losses, and regularly make time for family and other interests outside of gambling. life's limit-setting tools make it easier to stick to these habits.